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COMMUNICATION:
Without
communication, the diagnosis is meaningless. A description
of test findings as well as a treatment plan, with all potential
options, must be made available for a decision on care to
be initiated. This communication is not only authorization
to proceed with a dental procedure but also a clear understanding
of what is involved in the follow-up to the procedure. Supportive
periodontal therapy, x-ray follow up appointments, homecare
counseling, medication necessity, and recheck frequency are
just a few of the areas that must be discussed in detail.
RESOLUTION:
Resolution
is not the completion of the procedure. Resolution is a much
more complex term in referral dentistry. It encompasses all
of those areas which lead to a pain free state with a quality
of life for the patient. Resolution is never reached without
recognition and communication. Resolution means compassion,
concern, thoroughness, and comprehensive reevaluation in all
areas and all intradisciplines of dentistry. Root canal therapy
without addressing the needs of periodontal care is meaningless.
Crown treatment of a compromised tooth is useless without
detailed endodontic and periodontal diagnostics. Orthodontia
without understanding the client’s or patient’s acceptance
of care is without saying impractical. Resolution entails
quality nursing at the dental center and quality nursing post-care
when returning home.
Through
the daily attention to Recognition, Communication, and Resolution,
the CT & NY Specialty Centers for Oral Care team challenges all
problems and conditions leading to a successful conclusion
with a pain-free patient.
The
challenge is great and the mission is one of great responsibility.
The third millennium awaits this and other changes
for all who are ready
to step forward and accept the era of "optimum
care."
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Faulkner
and Associates